Assessment before the plan
Start with an intake and assessment, then build a treatment plan that matches the case.
October 2026
SMTWTFS
Physiotherapy Booking Software
Take assessments, treatment sessions, and whole courses of rehab online, with the same therapist held across the plan. Built for Lebanon, in Arabic and English.
Go live in two minutes
Physiotherapyyourbusiness.hjezle.com
Book an appointment 45 min
10:0011:3014:0015:3017:0018:30
Confirm booking
Secured · pay with Whish Pay
Reminder sent
No-show protected
Course booking Therapist continuity Assessment-first intake Session packages WhatsApp reminders Per-branch reports
Built for physiotherapys
Booking features built around your day
Assessment first, then a plan that fits
New patients book an initial assessment with its own longer duration, separate from follow-up sessions. The intake form captures the referral reason, pain area, and any red flags before they arrive. Your physio walks in already knowing what the visit is about.
See how it worksOctober 2026
SMTWTFS
Run your clinic end to end
Built for rehab that runs in courses
Assessment, a booked plan, one therapist, and reminders that keep patients on track.
Whole-course booking
Book a full course of recurring sessions in one go, spaced the way the plan needs.
October 2026
SMTWTFS
Therapist continuity
Keep the same physiotherapist across every session so progress never restarts.
Choose your provider
Rana · next free 3:30 PM
Whish Pay packages
Sell session packages and take deposits up front with Whish Pay in LBP or USD.
Charge a depositAsked before the booking confirms
Whish Pay
Deposit$25
USDLBP
WhatsApp follow-ups
Send reminders and home-exercise notes on WhatsApp so patients keep showing up.
WhatsApp reminder ✓✓
24 hours before appointment
One-tap reschedule link
Hi 👋 your appointment is tomorrow at 2 PM. Tap to reschedule.
Go live today
Set up in four steps
1
Build your service menu
List your assessment, treatment session, manual therapy, dry needling, and rehab services with the right duration and buffer for each. Add packages and course templates so common plans are one click.
2
Add your physiotherapists
Set each therapist's working hours, skills, and which branch they cover. Patients can request a specific physio or let the system hold one across a course.
3
Turn on deposits and reminders
Connect Whish Pay to take deposits or sell packages, and switch on WhatsApp confirmations and reminders with reschedule links. Set your cancellation policy once.
4
Share your booking link
Put yourclinic.hjezle.com on Instagram, Google, and your WhatsApp. Patients book assessments and full courses 24/7, with no app and no account needed.
Full suite of features, one simple tool
Assessment Intake
Collect history and complaint before the first visit
Course Booking
Book a block of recurring rehab sessions at once
Therapist Continuity
Same physiotherapist held across the full plan
Progress Tracking
See session history and progress per patient
Session Packages
Sell and track multi-session treatment packages
Whish Pay Deposits
Take deposits in LBP or USD up front
Automated Reminders
WhatsApp reminders before every session
Buffers
Time between sessions for setup and notes
Team Scheduling
Per-therapist calendars across your team
Multi-branch
Run every clinic location in one view
Booking Links
One link for Instagram, Google and WhatsApp
Your Branding
Your clinic name on your own subdomain
A fit for your business
Who Hjezle is best for
Built specifically for service businesses in Lebanon — bilingual Arabic and English, Beirut timezone, LBP and USD pricing, Whish Pay for local cards, and a branded booking page on your own subdomain.
- Private physiotherapy clinics
- Sports rehab centres
- Post-surgical rehabilitation
- Solo physiotherapists
- Multi-branch physio groups
- Manual therapy and dry needling practices
The playbook
Physiotherapy appointment booking playbook
A physiotherapy clinic does not sell single visits; it sells recovery over weeks. The booking flow has to handle assessments, recurring courses, therapist continuity, and packages without burying your front desk in phone calls. Here is how to set Hjezle up so the schedule runs the way a rehab plan actually works.
Separate the assessment from the follow-up session
The first visit is not the same as the tenth. An initial assessment needs more time for history-taking, examination, and explaining the plan, while a follow-up treatment session is shorter and focused. Give each its own service with its own duration so the calendar reflects reality and a new patient is never squeezed into a follow-up slot.
Make the assessment the default entry point for new patients on your booking page. Use the intake form to collect the referral reason, the painful area, and any flags worth knowing before they walk in. The physio starts the session prepared instead of spending the first ten minutes catching up.
Set durations like a clinician, not a calendar
A manual therapy session, a dry needling appointment, and a full assessment take different amounts of time and room. Set each service's true length and add a buffer for notes, cleaning the plinth, and turning the room over. Honest durations stop the day sliding later and later as small overruns stack up.
Buffers also protect the physio from being booked wall to wall with no room to write up exercises. A few minutes between patients keeps the schedule on time and the notes accurate. Patients feel the difference when the clinic runs to time.
Book the whole course, not one session at a time
Rehab works in courses: two sessions a week for six weeks, or three a week after surgery. If each session is booked one at a time, slots fill up before the patient can claim them and the plan falls apart. Book the full block at once so every session in the course is held in advance.
A booked course also gives the patient certainty. They can see their schedule, plan around it, and commit to the plan instead of deciding visit by visit. Adherence is half the outcome in physiotherapy, and a locked-in schedule supports it.
Hold the same therapist across the plan
Continuity is clinical, not just nice to have. The physio who did the assessment knows the baseline, the progressions, and what the patient responds to, so handing the case around mid-course loses that context. Hold one therapist across the entire plan by default.
Leave room for flexibility where it helps. If a patient needs an extra session and their usual physio is full, let them book any available therapist for that single visit. The default protects continuity; the exception keeps the patient moving.
Sell packages and protect time with deposits
Many patients commit better when they buy a block. Sell a package of sessions up front and let them draw down as they attend, which smooths your cash flow and reduces per-visit payment friction at the desk. Whish Pay handles the local card payment in LBP or USD.
For longer assessments and high-demand slots, take a deposit on booking. A small deposit filters out the bookings that were never serious and protects the time you set aside. Patients who have paid something show up, and your room sits empty far less often.
Use reminders that keep the course on track
A missed session is not just lost revenue; it slows the patient's recovery and pushes the whole plan out. Send a WhatsApp confirmation when the course is booked and a reminder before each session, because that is where Lebanese patients actually read their messages. Quiet, useful, and on the channel they check.
Every reminder carries a one-tap reschedule link. When life gets in the way, the patient moves the session instead of ghosting it, and the slot reopens for someone else. You recover bookings that a phone-only clinic would simply lose.
Put your policies where patients will see them
Cancellation and rescheduling rules only work if patients read them before booking, not after they miss. Show your notice period and deposit terms on the booking page at the moment of commitment. Clear rules set up front feel fair, not punitive.
Spell out what a deposit covers and how a package is used so there are no surprises later. When the terms are visible and plain, the front desk spends less time defending policy and more time helping patients. Fewer disputes, calmer reception.
Make the day smoother for therapists and reception
When courses are booked as blocks and the same physio is held across a plan, the schedule almost builds itself. The therapist opens the day and sees their patients in order, with the assessment notes and reason attached. Less shuffling, fewer gaps, more time on treatment.
Reception stops being a switchboard for rebooking calls. Patients book and reschedule themselves through the branded link, and the front desk handles the people physically in the clinic. The phone rings less and the waiting room moves faster.
Support the work that happens between sessions
Recovery does not stop when the patient leaves the room; home exercise is most of the work. Use the WhatsApp channel to follow up between sessions and remind patients of the next appointment so momentum holds. The link to recovery stays warm, not silent for a week.
Keeping a customer database means you know each patient's history and where they are in their plan. When a course ends, you can reach out about a review session or a maintenance visit instead of losing touch. Continuity of care becomes continuity of business.
Track the few numbers that reveal real problems
You do not need a wall of dashboards; you need a handful of honest numbers. Watch course completion, no-show rate, and how full each therapist's diary runs. These tell you whether plans are finishing and where capacity is tight before it becomes a backlog.
For multi-branch clinics, simple per-branch reporting shows which site is busy and which has gaps, and the branch-accountant role keeps each location's numbers in the right hands. Decide on the evidence in front of you, not on a hunch about how the week felt.
Frequently asked questions
Yes. You can set up a course such as two sessions a week for six weeks and book the whole block at once, so every slot is held in advance. The patient sees their full schedule and commits to the plan instead of rebooking after each visit.
Yes. You can hold one therapist across the entire course by default, so the patient always sees the physio who knows their case. If they need an extra session when their usual therapist is full, they can still book any available physiotherapist for that single visit.
Yes, through the Whish Pay integration. You can take a deposit on booking to protect assessment and high-demand slots, or sell a package of sessions up front that patients draw down as they attend. Payments work in both LBP and USD.
Every booking sends an automatic confirmation and a reminder over WhatsApp, where Lebanese patients actually read their messages. Each one includes a one-tap reschedule link, so a clash gets moved instead of becoming a missed session that stalls recovery.
Yes. Your clinic gets a bilingual booking page in Arabic and English with full right-to-left layout, set to Beirut time. Patients book in whichever language they prefer, with no app to install and no account to create.
Yes. You get a single branded link at yourclinic.hjezle.com that routes patients to the right branch and therapist. Each location has its own per-branch reporting, and a branch-accountant role keeps each site's numbers with the people who manage them.
Last updated June 23, 2026 by the Hjezle team
Launch your physiotherapy booking page today
Try Hjezle free for 7 days. No credit card. Full Arabic and English support, Whish Pay integrated, and local WhatsApp help whenever you need it.