Consultation first booking
Start every new client with an assessment, then book the right treatment once the skin is reviewed.
October 2026
SMTWTFS
Skincare & Beauty Clinic Booking Software
Take consultations, course sessions and laser appointments without the phone running the front desk. Built for Lebanon, in Arabic and English.
Go live in two minutes
Skincare & Beauty Clinicyourbusiness.hjezle.com
Book an appointment 45 min
10:0011:3014:0015:3017:0018:30
Confirm booking
Secured · pay with Whish Pay
Reminder sent
No-show protected
Consultation-first booking Treatment courses Patch-test holds Recurring laser sessions Practitioner selection Deposits via Whish
Built for skincare & beauty clinics
Booking features built around your day
Consultation first, treatment second
Most new clients need a consultation before any peel or laser. Hjezle lets you offer a short consult as its own bookable service, then send the client a link to book the actual treatment once you have cleared them. Nobody walks in expecting a facial and leaves disappointed.
See how it worksOctober 2026
SMTWTFS
Run your clinic end to end
From consult to course
Everything a skincare clinic needs to book consults, run courses and keep clients on schedule.
Treatment courses
Sell a peel or laser course as one package and book the whole series in a single flow.
yourbusiness.hjezle.com
IGWAGFBweb@Patch-test intake
Capture patch tests and medical intake before the first session so no one sits in the chair unscreened.
Choose your provider
Rana · next free 3:30 PM
Whish Pay deposits
Hold a deposit on long laser and microneedling slots so booked chair time is protected.
Charge a depositAsked before the booking confirms
Whish Pay
Deposit$25
USDLBP
WhatsApp reminders
Send each client their session time plus prep notes, so they arrive ready for treatment.
WhatsApp reminder ✓✓
24 hours before appointment
One-tap reschedule link
Hi 👋 your appointment is tomorrow at 2 PM. Tap to reschedule.
Go live today
Set up in four steps
1
List your services and consults
Add facials, peels, laser areas, microneedling and a short consultation, each with its real duration and buffer. Mark which ones need a consult or patch test first.
2
Add practitioners and rooms
Set each aesthetician's hours and which treatments they perform. Add your second branch if you have one, with its own schedule and reporting.
3
Turn on deposits and reminders
Connect Whish Pay to take deposits in LBP or USD, and switch on WhatsApp confirmations and reminders with your pre-care notes.
4
Share your booking link
Put yourbusiness.hjezle.com in your Instagram bio, Google profile and WhatsApp. Clients book around the clock with no app and no account.
Full suite of features, one simple tool
Consultation Intake
Assess skin first, then book treatment
Treatment Courses
Sell and book a full series at once
Recurring Sessions
Space peels and laser at the right interval
Patch Tests
Screen and intake before the needle
Automated Reminders
WhatsApp times with prep notes
Whish Pay Deposits
Protect long chair time on every slot
Practitioner Choice
Clients pick their aesthetician
Multi-branch
Every clinic location in one view
Packages & Memberships
Course packs and skin memberships
Customer Database
Skin history and notes per client
Booking Links
One link for Instagram and WhatsApp
Your Branding
Your clinic on your own subdomain
A fit for your business
Who Hjezle is best for
Built specifically for service businesses in Lebanon — bilingual Arabic and English, Beirut timezone, LBP and USD pricing, Whish Pay for local cards, and a branded booking page on your own subdomain.
- Aesthetic and skincare clinics
- Laser hair removal centres
- Medical spas and med-aesthetic rooms
- Solo aestheticians and practitioners
- Multi-branch beauty clinics
- Clinics selling treatment courses
The playbook
Skincare & Beauty Clinic appointment booking playbook
A skincare clinic does not run like a salon. Treatments are sold in courses, results depend on spacing, and almost everything starts with a consultation and an intake form. This guide covers how to set your booking up so the right clients reach the right practitioner, prepared, with the slow days filled and the no-shows priced out.
Build a menu that separates consults from treatments
The fastest way to disappoint a new client is to let them book an injectables or laser treatment before anyone has seen their skin. Make the consultation its own short, low-priced or free service that any new client books first. Keep the actual treatments visible but clearly marked as consult-required where that matters.
Group the menu the way clients think: facials, peels, laser by area, microneedling, and consultations. Use plain names rather than clinical codes, and put the price in both LBP and USD. When the menu mirrors how people describe what they want, they book the right thing and your front desk stops correcting bookings.
Set durations and buffers like a clinic, not a calendar
A peel needs neutralising time, microneedling needs numbing cream to take, and a room needs cleaning between clients. If your slots ignore that, the day collapses by mid-afternoon. Set each treatment's real duration and add a buffer so the room and the practitioner are genuinely free when the next client arrives.
Be honest about the long ones. A full-leg laser session or a course of microneedling holds the chair for a real block of time, and that block is what a deposit and a reminder are protecting. Slots that match reality are what keep you from running thirty minutes behind by noon.
Sell treatment courses, not just single visits
Laser hair removal, peel protocols and most pigmentation work only deliver results over a series. Sell them as a package of sessions rather than one booking at a time, and book the whole course up front at the correct spacing. The client commits, the chair time is reserved, and the results actually land.
Track sessions used and remaining against the package so neither side has to count on paper. When a client can see they have three of six laser sessions left, they finish the course instead of drifting away after two. A packaged course is worth far more than the same client booking ad hoc.
Space recurring sessions so results hold
Laser works on a four-to-six-week cycle tied to hair growth, and other treatments have their own rhythm. If clients rebook whenever they happen to remember, the spacing slips and the course underperforms. Set the gap once per treatment and let the next slot be offered automatically when a session finishes.
Back it up with a WhatsApp reminder timed to the protocol, not a generic nudge. A message that says it is time for the next laser session keeps the course on track and the client coming back without your front desk chasing them down.
Collect intake and contraindications before they arrive
The questions that decide whether a treatment is safe should be answered at booking, not discovered in the room. Capture skin history, medications, recent sun exposure, pregnancy and prior reactions so the practitioner reads them before the client sits down. It protects the client and protects you.
Where your protocol calls for a patch test before first laser or a strong peel, hold that test as its own appointment ahead of the treatment. Building it into the flow means no client is turned away on the day for skipping a step they never knew existed.
Protect long chair time with deposits
An empty sixty-minute microneedling slot does not come back, and skincare no-shows are costly precisely because the sessions are long. Take a deposit through Whish Pay when the client books, in LBP or USD, so the commitment is real before they ever walk in. Casual no-shows quietly disappear.
Keep the policy plain and apply it to the treatments that hurt most when they fall through. A deposit on a long laser or peel session is reasonable, and clients understand it once they see it stated up front rather than sprung on them later.
Let clients choose their practitioner
Skincare is personal, and a client who trusts the aesthetician who did their last peel will rebook with her by name. Let clients pick their practitioner, or choose the first available when they only want the soonest slot. Loyalty to a face is loyalty to your clinic.
Set which treatments each practitioner performs so a client never books a laser session with someone who does not run the machine. The booking page only offers what is genuinely possible, which means fewer reshuffles and a calmer front desk.
Send reminders that prepare, not just remind
Pre-care matters in skincare in a way it does not in most trades. No retinol before a peel, no sun before laser, no makeup for a facial. Put that guidance in the WhatsApp reminder so the client arrives ready and the treatment is not wasted or postponed.
Keep the tone human and the message useful. A reminder that carries the prep note and a one-tap reschedule link does two jobs at once: it cuts no-shows and it stops the client turning up with a fresh tan the day before a laser session.
Set expectations on results and downtime up front
Peels flake, microneedling leaves redness, and laser takes a full course before hair thins. Clients who expect a single dramatic before-and-after are clients who leave reviews you do not want. Use your consultation and your booking notes to set realistic expectations before any treatment is booked.
State downtime plainly so people plan around it. Someone booking a medium-depth peel should know not to schedule it two days before a wedding. When expectations are managed at booking, the result in the mirror matches the result in their head.
Track the few numbers that show what is working
You do not need a dashboard full of charts. Watch course completion, rebooking rate, no-shows on long slots, and which treatments fill versus sit empty. Those four tell you whether your courses are landing and where the slow hours are.
If you run more than one branch, look at the numbers per location and per practitioner. The branch-accountant role and per-branch reporting let each site see its own figures while you keep the full picture, so you can move promotions to the chairs that need them.
Frequently asked questions
Yes. You can offer a short consultation as its own bookable service and mark which treatments require it first. After you clear the client, you send them a link to book the actual peel, laser or microneedling session. This keeps new clients from booking treatments before anyone has seen their skin.
You can sell a course such as six or eight laser sessions as a package, then book the whole series at the correct spacing. Sessions used and remaining are tracked against the package, so clients can see what is left without calling. It is built for the way skincare results are delivered over a series rather than a single visit.
Yes. Hjezle connects to Whish Pay so you can take a deposit in LBP or USD when a client books, which is ideal for long laser or microneedling slots. The deposit sits against the booking and your front desk sees it at a glance. It quietly removes the casual no-shows that cost you the most.
Confirmations and reminders go over WhatsApp, where Lebanese clients actually read them. You can add pre-care notes such as no retinol or sun before a treatment, and every message carries a one-tap reschedule link. That cuts no-shows and means clients arrive prepared.
Yes. The booking page and messages work in both Arabic and English with a full right-to-left layout, set to Beirut time with prices in LBP and USD. Clients book in whichever language they are comfortable with. Support is available in your own language and timezone.
Yes. You can run multiple locations, each with its own schedule, practitioners and reporting. A branch-accountant role lets each site see its own figures while you keep the full picture across the clinic. Each branch gets its own slot availability on the same booking link.
Last updated June 23, 2026 by the Hjezle team
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