Procedure based durations
A cleaning, a filling, and a root canal each hold the right amount of chair time, with buffers built in.
Fill your chairs, bring patients back for recall visits, and cut no-shows with confirmations they actually read. Built for Lebanon, in Arabic and English.
A check-up, a scaling, and a root canal need very different chair time. Hjezle lets you set the real duration and buffer for each service, so a long endo never lands on top of a quick filling. Patients see only the openings that actually fit their treatment.
See how it worksFrom the first check-up to the six-month recall, every chair stays full and on time.
A cleaning, a filling, and a root canal each hold the right amount of chair time, with buffers built in.
See dentists, hygienists, and treatment rooms on one view so two patients are never sent to the same chair.
Patients are reminded to rebook their check-up and cleaning automatically, so the chair refills itself.
Long crowns, implants, and root canals are held with a deposit, so the slot is not lost to a no-show.
Patients confirm their appointment in the app they already use, cutting empty chairs and last-minute gaps.
List your treatments, from check-up and scaling to extraction and root canal, and set a realistic time and buffer for each. This is what stops short and long appointments from colliding.
Set each provider's working hours and which operatories they use. Patients can then pick a specific dentist or simply take the first chair that fits.
Switch on WhatsApp confirmations, day-before reminders, and six-month recall nudges. Decide whether long treatments need a Whish Pay deposit.
Put yourclinic.hjezle.com on Instagram, Google, and WhatsApp. Patients book 24/7 in Arabic or English, with no app and no account.
Six-month check-up and cleaning recalls, sent on time
WhatsApp confirmations and prep notes before each visit
Each treatment holds its real chair time and buffers
Dentists, hygienists, and chairs on one view
Keep room open for same-day urgent cases
Patients fill history and insurance before they arrive
Protect long crown, implant, and root-canal slots
Book a full course of visits in one go
One link for Instagram, Google, and WhatsApp
Run several clinic locations from one view
Every patient, history, and visit in one place
Your clinic name on your own hjezle.com subdomain
Built specifically for service businesses in Lebanon — bilingual Arabic and English, Beirut timezone, LBP and USD pricing, Whish Pay for local cards, and a branded booking page on your own subdomain.
A dental practice lives or dies by its diary. Empty chairs, late cancellations, and patients who never come back for their recall quietly drain a clinic that is otherwise busy. This guide shows how a Lebanese practice can use online booking to keep operatories full, bring patients back on schedule, and spend less of reception's day on the phone.
Patients do not think in clinical codes. They book a cleaning, a filling, a broken tooth, or a consultation about braces. Name your services in plain Arabic and English so someone can find the right one in a few seconds without calling to ask.
Group related work so the menu stays short. A general check-up, hygiene cleaning, and whitening can sit together, while consultations for ortho or implants form their own clear group. The goal is a list a nervous first-time patient can read and act on.
The biggest scheduling mistake is treating every appointment as one block. A scaling, a single filling, and a multi-canal root treatment are nothing alike, and a one-size slot guarantees you either overrun or waste chair time. Set the true length for each service so the diary reflects reality.
Add buffers where the work demands them. Time to turn over and disinfect the operatory, time for anaesthetic to take, or a gap before an impression all belong in the schedule. When durations and buffers are honest, the day runs on time and the team is less stretched.
Dental pain does not respect a calendar, and a clinic that can never see urgent cases loses both patients and goodwill. Choose a clear policy: hold one or two short emergency slots a day, leave a daily buffer, or triage by phone and slot people in manually.
Make the rule visible and let the system enforce it. You can open emergency slots for online booking close to the day, or keep them reception-only so your team controls who gets them. Either way the urgent patient is seen without pushing scheduled treatment off the rails.
The slowest part of a new-patient visit is paperwork at reception. Capture the details that matter at the moment of booking: reason for the visit, contact number, and the medical and insurance information you need on file. The patient arrives ready and the dentist starts on time.
Keep the fields focused. Allergies, current medications, pregnancy, and prior dental history change how you treat, so ask for those and skip the rest. A short, relevant form gets completed; a long one gets abandoned.
Recurring six-month check-ups and cleanings are the steady income of a healthy practice, yet most clinics rely on reception to remember who is due. That always slips. Let the system track when each patient is next due and send the reminder automatically.
Make the nudge effortless to act on. A WhatsApp message that says a cleaning is due, with a one-tap link to pick a time, brings far more patients back than a call no one answers. Recall stops being a chore and becomes a quiet, reliable stream of bookings.
A no-show on a long root canal or a whitening session costs you a full block of chair time you cannot resell that day. A small deposit through Whish Pay, taken at booking in LBP or USD, filters out the casual bookers while letting committed patients confirm in seconds.
Reserve deposits for the appointments that actually hurt to lose. A quick check-up rarely needs one; a 90-minute treatment or a first ortho consult does. State the policy plainly so patients see it as fair, not as a barrier.
Most missed appointments are forgotten, not deliberate. An automatic confirmation when the booking is made and a reminder the day before catch the vast majority before they become an empty chair. Because these go over WhatsApp, Lebanese patients actually see them.
Give every reminder an exit. A one-tap reschedule link means a patient who suddenly cannot come moves the slot instead of vanishing, so you can fill the time. The tone should be a helpful heads-up, not a string of robotic alerts.
Cancellation windows, deposit terms, and what counts as an emergency cause friction only when they are hidden. Show them on the booking page, in both Arabic and English, before the patient confirms. Clear rules upfront prevent awkward conversations at the desk.
Keep the wording short and human. One or two lines on how much notice you need to cancel, and whether a deposit applies, is enough. Patients respect a policy they understood before they booked.
If you operate more than one clinic, each location has its own chairs, providers, and hours, and patients should book into the right branch automatically. Hjezle handles multi-location scheduling so a downtown chair never gets booked for a patient who chose your other branch.
For owners, per-branch reporting and a branch-accountant role keep each clinic's numbers clean and separate. You see how every location is performing without mixing their diaries or their figures.
You do not need a dashboard full of charts. Watch your no-show rate, how many recall patients actually rebook, and which services and providers fill their chairs. Those few numbers tell you where the practice is leaking time and money.
Use what you see to adjust. If no-shows cluster on certain days, tighten reminders or add deposits there; if recall rebooking is low, change the timing of the nudge. Simple reports turn into small fixes that compound over a busy year.
Yes. Your booking page works fully in Arabic and English, with a right-to-left layout for Arabic. Patients pick their language and book in the one they are comfortable with, on Beirut time.
The system tracks when each patient is next due for a check-up or cleaning and sends an automatic reminder over WhatsApp when the time comes. The message includes a one-tap link to rebook, so patients return without your reception having to chase them.
Yes. Through Whish Pay you can require a deposit on bookings such as root canals, whitening, or ortho consults, in LBP or USD. Deposits cut last-minute cancellations on the appointments that cost the most chair time to lose, while quick visits can stay deposit-free.
Every booking gets an automatic confirmation, and a reminder goes out the day before over WhatsApp, where Lebanese patients actually read messages. Each one carries a one-tap reschedule link so a busy patient moves the slot instead of missing it.
Yes. You set each dentist's and hygienist's hours and which operatories they use, and patients can choose a specific provider or take the first available chair. The calendar keeps every provider and operatory free of double-bookings.
No. Patients book through your own branded link, yourclinic.hjezle.com, in any browser, 24/7, with no app to install and no account to create. You share that one link on Instagram, Google, and WhatsApp.
Last updated June 23, 2026 by the Hjezle team
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